Cancellation rules

A cancellation / downgrading / rescheduling must be made in writing.


An event can be canceled, downgraded or rescheduled by the following deadlines

General terms and condtions: Cancellation of an event / meeting less than 6 weeks prior to arrival will be subject to a cancellation fee.

If you wish to cancel, downsize or reschedule an event / meeting, please note the following:

Up until 6 weeks prior to arrival it is free of charge to cancel, downsize or reschedule a meeting.
Between 6 and 4 weeks prior to arrival, a fee of 40% of the total price of the arrangement is invoiced.
Between 4 and 2 weeks prior to arrival, a fee of 75% of the total price of the arrangement is invoiced.
Later than 2 weeks prior to arrival a fee of 100% is invoiced.
It is possible to downsize the number of participants with 10% up until 48 hours prior to arrival without paying a fee.

 



Contact the sales team

We are always ready to help you with your meeting or conference and more than happy to spar with you, when you need inspiration for your meeting.


Charlotte Rasmussen
Sales & Marketing Manager
+45 2172 7707
Mille Nielsen
Key Account Manager
+45 2025 5561
Kim Rasmussen
Key Account Manager
+45 2829 2746




The organic
food label

We are the first hotel chain in Denmark to receive the bronze organic food label, which guarantees that our kitchens use 30–60% organic ingredients.




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